CAPS is still here for you during the COVID-19 pandemic. All of our counseling and consultation services are being offered remotely. Details on accessing each service are in the menu at the bottom of this page.

  • Regular hours: Monday-Friday 8AM-5PM (on-call clinic for urgent needs 9AM-4PM)
  • Emergencies and immediate crises: If you are experiencing an emergency, please call 911. If you are in immediate crisis, please contact CAPS at 541-737-2131, the Crisis Text Line (text 741-741), or the Suicide Prevention Lifeline (1-800-273-8255). Do not go to CAPS, as all services are being conducted remotely.
  • Urgent after-hours support: Weekdays before 8am and after 5pm; at all times on weekends. Call 541-737-2131 and select option 1.
Click on the menu items below for additional information

If you are experiencing an emergency, call 911. If you are in immediate crisis, please do not come to CAPS. Contact CAPS at 541-737-2131, text the Crisis Text Line (text 741-741), or call the Suicide Prevention Lifeline (1-800-273-8255).

The Single Session Clinic (SSC) is reserved for students are enrolled in non-Ecampus classes and are currently in the State of Oregon.

If you need to meet with a counselor for a one-time visit to discuss a current problem or concern, the SSC is for you. SSC counselors can work with you to problem-solve, help you develop skills and/or strategies to address your concern, and will provide a personalized action plan by the end of your visit.

Some SSC counselors can see currently enrolled non-Ecampus students who reside in other states in the continental USA.  Email CAPS@oregonstate.edu for more information. 

The SSC is not appropriate for students who are in crisis (see Emergencies & Immediate Crisis section) or who need ongoing counseling (see Consultations & Appointments section).

Click here for additional details or to schedule a SSC visit

Arrange a phone consultation if:

  • You are a student seeking ongoing counseling at CAPS for the first time (for Single Session Clinic, see previous menu item)
  • You are a student, faculty/staff, family member, or anyone else concerned about an OSU student
  • Your therapist is no longer at CAPS, but you'd like to resume counseling
  • You have a CAPS counselor, but it's been more than 12 months since your last session
  • You’ve been to CAPS before, but did not establish ongoing counseling
  • You are an international student needing a MRCL (this takes 2-3 business days to complete)

Do NOT request a consultation if:

  • You already have a CAPS counselor who you've seen in the last 12 months. Schedule an appointment by emailing them directly or email caps@oregonstate.edu.
  • You want to schedule a visit at the Single Session Clinic. See previous menu item for SSC information & scheduling.
  • You are in crisis or need an immediate consultation. Instead, please call 541-737-2131 (help is available 24/7).
 
HOW TO SCHEDULE A PHONE CONSULTATION:
  • If seeking ongoing individual counselingclick here to schedule a consultation.  (International students: you must select an appointment time marked "International Students ONLY". If you choose a regular consultation, you will have to reschedule. If you cannot find an international student time slot that works for you, please call 541-737-2131 during business hours.)
  • If seeking ongoing couples/relationship counseling, click here to request a consultation
  • If you're concerned about a student, click here to request a consultation

You may also arrange a consultation by calling 541-737-2131 between 8am-5pm Monday-Friday. Consultations typically take 20-45 minutes depending on individual need. The consultation is NOT a therapy session, but the counselor you speak to will assist with connecting you to the service(s) most appropriate for you.

Consultations are pre-scheduled for a time between 9am-5pm Mon-Fri. If you submit your request online, please watch for email response during business hours, confirming the date and time of your consultation. It will be provided over the phone and will come from either a blocked number or this New York number: 646-568-7788.

If you are a faculty/staff member seeking counseling, please contact the Beyond Benefits Employee Assistance Program.

Click here for details about our services

If your need is urgent, please see the "Emergencies & Immediate Crises" and "On-Call Clinic" menu items.

Our on-call clinic for urgent needs is operating regular hours: Monday-Friday 9:00am-4:00pm PST

If you need to speak with an on-call counselor, please do not come to CAPS. Call 541-737-2131 to be connected with an on-call counselor remotely. When CAPS is closed, you can reach a crisis counselor by calling the same number. If you are experiencing an emergency, call 911.

If you would like a non-urgent consultation or need to schedule a routine appointment with your counselor, please see the “Consultations & Routine Appointments” section above.

General inquiries can be made by emailing caps@oregonstate.edu or calling 541-737-2131 during business hours. CAPS is not available for onsite inquires.

If you need to request a non-urgent consultation, please see the “Consultation & Routine Appointments” Section. If you have an urgent need, please see the “On-Call Clinic” or “Emergencies & Immediate Crises” section.

Cost of Services

  • CAPS services are covered by the OSU health fee. All students enrolled in classes through the Corvallis campus are automatically assessed this fee.
  • Students enrolled through only Ecampus, or who are not enrolled, but were last term and will be next term, can receive services with payment of the OSU health fee, which is currently $197.53 per term. For those who have not paid the fee, it is not required for consultations or crisis visits, and is only billed if the client has attended their first regular counseling session, and with their consent. If you are in need of counseling, but have concerns about paying the fee, please notify the counselor you speak to during your first contact.

Location

  • We are able to provide a full range of clinical services to students who are currently located in Oregon, California, and Washington.  We can also provide clinical services to students living in other states within the United States, if your state allows this (each state has its own unique rules governing the provision of teletherapy during the Covid-19 pandemic).  Please let your counselor know if you are not in the state of Oregon, and they will then be able to let you know what services are available to you.   
  • Because our services are being provided remotely, clients need a private space in which to meet. If this is a challenge for you, please let your counselor know and you will be provided with information about private space that is available on campus.