We're in this together! And CAPS is still (remotely) here for you! CAPS recognizes how important it is for us to support OSU students -- now more than ever.  We commit to doing everything we can to continue supporting you. We’ve been successfully providing students with remote services since March, and we believe this is currently the most helpful way for us to support you (because providing onsite services would require the use of face coverings, which can make it harder for you to express yourself and to connect with your counselor). Please see the menu below for information about our current services.

  • Business hours: Monday-Friday 8:00am-5:00pm 
  • On-call clinic hours: Monday-Friday 9:00am-4:00pm (see menu below for additional on-call information)
  • Emergencies and immediate crises: If you are experiencing an emergency, please call 911. If you are in immediate crisis, do not come to CAPS.  Please contact CAPS at 541-737-2131, the Crisis Text Line (text 741-741), or the Suicide Prevention Lifeline (1-800-273-8255).
  • Urgent after-hours support: Weekdays before 8am and after 5pm; at all times on weekends. Call 541-737-2131.
NO SERVICES ARE BEING OFFERED ONSITE. Please see the menu below for details on accessing CAPS. 

If you are experiencing an emergency, call 911. If you are in immediate crisis, please do not come to CAPS. Contact CAPS at 541-737-2131, text the Crisis Text Line (text 741-741), or call the Suicide Prevention Lifeline (1-800-273-8255).

Arrange a phone consultation if:

  • You are a student seeking CAPS services for the first time
  • Your therapist is no longer at CAPS, but you'd like to resume counseling
  • You’ve been to CAPS before, but did not establish ongoing counseling
  • You have a CAPS counselor, but want to transfer to a different one
  • You are a student, faculty/staff member, family member, or anyone else concerned about an OSU student

If you already have CAPS counselor and wish to schedule an appointment with them, please email them directly, or email caps@oregonstate.edu, or call 541-737-2131 between 8am-5pm, Mon-Fri. Do not request a consultation.

To Schedule a Phone Consultation:

If you are seeking individual counseling or are concerned about a student, please fill out this consultation request form.

If you are seeking couples/relationship counseling, fill out the couples/relationship consultation request form

You may also arrange a consultation by calling 541-737-2131 between 8am-5pm Mon-Fri.

If your need is urgent or you are in immediate crisis, please call CAPS instead of submitting the online request form, but do not come to CAPS. Consultations are pre-scheduled for a time between 9am-5pm Mon-Fri. If you submit your request online, please watch for email response during business hours, confirming the date and time of your consultation. It will be provided over the phone and will come from either a blocked number or this New York number: 646-568-7788 at your scheduled time. 

If you are a faculty/staff member seeking counseling, please contact the Beyond Benefits Employee Assistance Program.

Click here for details about our services

 If your need is urgent, please see the "Emergencies & Immediate Crises" and "On-Call Clinic" menu items.

The Single Session Clinic (SSC) is appropriate for students whose needs can be addressed in one visit. This option could be helpful if you have a specific issue for which you need advice, help problem solving, or help developing strategies to address. The SSC is not appropriate for students who are in crisis (see "Emergencies & Immediate Crises" section) or who need ongoing counseling (see "Consultations & Appointments" section). Click here for additional details or to schedule a SSC visit

Our on-call clinic for urgent needs is operating regular hours: Monday-Friday 9:00am-4:00pm

If you need to speak with an on-call counselor, please do not come to CAPS. Call 541-737-2131 to be connected with an on-call counselor remotely. When CAPS is closed, you can reach a crisis counselor by calling the same number. If you are experiencing an emergency, call 911.

If you would like a non-urgent consultation or need to schedule a routine appointment with your counselor, please see the “Consultations & Routine Appointments” section above.

General inquiries can be made by emailing caps@oregonstate.edu or calling 541-737-2131 during business hours. CAPS is not available for onsite inquires.

If you need to request a non-urgent consultation, please see the “Consultation & Routine Appointments” Section. If you have an urgent need, please see the “On-Call Clinic” or “Emergencies & Immediate Crises” section.

Cost of Services

  • CAPS services are covered by the OSU health fee. All students enrolled in classes through the Corvallis campus are automatically assessed this fee.
  • Students enrolled through only Ecampus, or who are not enrolled, but were last term and will be next term, can receive services with payment of the OSU health fee, which is currently $197.53 per term. For those who have not paid the fee, it is not required for consultations or crisis visits, and is only billed if the client has attended their first regular counseling session, and with their consent. If you are in need of counseling, but have concerns about paying the fee, please notify the counselor you speak to during your first contact.


  • We are able to provide a full range of clinical services to students who are currently located in Oregon, California, and Washington.  We can also provide clinical services to students living in other states within the United States, if your state allows this (each state has its own unique rules governing the provision of teletherapy during the Covid-19 pandemic).  Please let your counselor know if you are not in the state of Oregon, and they will then be able to let you know what services are available to you.   
  • Because our services are being provided remotely, clients need a private space in which to meet. If this is a challenge for you, please let your counselor know and you will be provided with information about private space that is available on campus.