With the current unprecedented times many OSU employees are coping with new challenges and stressful circumstances.  There are resources available to help.  Benefit eligible OSU employees have access to mental health support resources through their OSU medical insurance providers.  OSU’s Employee Assistance Program, Beyond Benefits, also has supportive resources for employees and their household members that are not tied to benefits eligibility.   

To see a detailed summary including handouts from the OSU medical insurance providers please visit this link.  A brief resource summary is also listed below.

  • Telephonic health coaching/depression care is available. Moda Members can receive one-on-one health consultation by phone or email and discuss their concerns and walk through their options.  Please call 1- 800-799-9391 or email behavioralhealth@modahealth.com.
  • Search the online library of mental and physical health courses, classes, articles, videos, and tip sheets at the Moda member dashboard: https://www.modahealth.com/memberdashboard/.


  • Mental health visits are by video, at no cost (no copay or coinsurance) to Kaiser members.  Kaiser members can call 503-813-2000 and ask to have a mental health appointment. 
  • Kaiser has free Self-Care apps for their members called Calm and Mystrength.
  • Using virtual visits, clinicians can evaluate and treat general mental health conditions, such as depression and anxiety. When appropriate, they can prescribe medications. Treatment is provided by psychiatrists and therapists who are part of the Optum behavioral health network.
  • Members can call the behavioral health team at 1-800-711-4577 to find providers.
  • Providence has self-help tools and interactive resources called Live and Work well for employees.
  • Apps that they recommend include Headspace, Shine, Calm and Nod.
  • PacificSource offers behavior health appointments through Teladoc. Cost share is waived for all Teladoc appointments through 12/31/20.
  • If an employee needs help finding a mental health provider, they can call the Customer service team at 1-888-977-9299. 
  • PacificSource has a video library section of short mental health videos located at: https://pacificsource.com/videos.
  • Members have access to a Teledoc app to ask questions and get answers, 24 hours a day, 7 days a week for mental health support.
  • Members have access to Cafewell their Health Engagement portal which has physical and mental health resources here:  https://pacificsource.com/members/individuals/healthy-resources/cafewell. Cafewell also is a place members can find:
    • Helpful tips and articles on a variety of health and wellness topics
    • Communities of health experts
    • Activities, wellness challenges, and expert health coaching 
    • Personalized health resources and action plans

Beyond Benefits (EAP) is OSU’s new employee assistance program. Areas of focus include family needs, financial needs, mental/emotional support needs and legal needs. More information is available on the Office of Human Resources website.  Beyond Benefits EAP is confidential and available 24 hours, 7 days a week. Employees can reach the EAP at:

  • Phone 1-855-327-4722
  • Online: guidanceresources.com
    • Directions on how to log in for the first time are located here.
    • Employees can register using organization web ID: OSUbeyond

Questions? Please contact employee.benefits@oregonstate.edu or 541-737-2805.