The app for Anytime Anywhere has changed from MySSP to TELUS Health Student Support. Current users of the app will notice some visual changes, but rest assured, the support services provided will remain the same!
Counseling and Psychological Services is partnering with Telus Health to expand services to students. Through the Anytime Anywhere program, students now have access to free and confidential mental health and wellness counseling at any time of day, from anywhere in the world, 365 days a year.
Students can connect with counselors in real time by calling or using the chat function. Help is available 24/7 in five languages: English, Mandarin, Cantonese, Spanish and French. Additional language support is available by request. The app is ADA compliant and TTY accessible.
Students can request a counselor that matches their same identity by sexual orientation, gender identity, ethnicity, language, and more. These requests are best handled through short-term scheduled appointments rather than in real time. Students can use scheduled short-term therapy for individual or relationship counseling, which are available in 160 languages. The app also includes mental wellness articles, assessments, podcasts, and videos! This service is free to all students taking classes on the Corvallis and Cascades campuses, as well as through Ecampus.
If you don't have a private space where you can meet with a Telus Health counselor, CAPS can help! Call us at 541-737-2131 or email firstname.lastname@example.org, and we will be happy to reserve time for you in the teletherapy room at the Valley Library.
Cascades Campus students with questions may contact email@example.com.
Step 1: You may download the app, visit the website or call direct.
Download the Anytime Anywhere app called TELUS Health Student Support
Step 2: Within the app or website, use the “search for your school" function within MySSP/Telus Health Student Support, then find Oregon State University, and select your campus.
Step 3: Enter your name, preferred language, and follow directions to give informed consent for this service.
Step 4: Once your registration is complete, view the options on your home screen to call or chat with a counselor, to schedule an appointment in short-term, or to explore various mental health and wellness resources.
Anytime Anywhere complements existing CAPS services, while expanding access to counseling 24/7/365. It is:
Yes. Like other services at CAPS, Anytime Anywhere is confidential within the limits of the law. Unless there is a concern about your immediate safety, permission from you would be required before it would be possible to share anything that you say — or even that you have used our services — beyond CAPS.
No. In fact, if you are in crisis — an acute situation such as experiencing suicidal feelings — it is best to call 911 or 541-737-2131 for immediate local help.
Anytime Anywhere is designed with ease and speed of access in mind to help address everyday concerns such as:
Whenever you decide it may be helpful, we are here.
Creating a profile helps you in two main ways:
Anytime Anywhere counselors are not able to provide these services.